Terms of Service & Conditions

In this Agreement, capitalized terms have the meanings designated below:

Subject to compliance with this Agreement and fee payments, Lizuna grants Client a limited, personal, non-exclusive, revocable, non-transferable license to install and use the Software solely for internal store operations.

Lizuna reserves the right to maintain, upgrade, or temporarily interrupt the Service for security patches or infrastructure enhancements.

Lizuna evaluates transaction telemetry to generate an automated recommendation (Accept, Hold, or Decline).

The Client maintains sole discretion whether to fulfill or refund any submitted order. Lizuna’s advisory note serves as risk intelligence and does not guarantee that a transaction will never result in a dispute or chargeback.

The Client represents and warrants that it operates a bona fide eCommerce store in compliance with payment card rules and consumer protection laws.

The Client shall not reverse engineer, decompile, or copy the proprietary algorithms of the Software, nor use the Service to transmit unlawful data.

Clients agree to pay service fees corresponding to their selected plan (Basic pay-as-you-go at $0.03/order, Plus Tier monthly base fee plus discounted volume rate, or Enterprise contract pricing).

Fees are processed via the Shopify Billing API or agreed corporate invoicing. All fees are exclusive of applicable taxes unless stated otherwise.

All intellectual property rights, trademarks, patents, algorithms, and trade secrets in the Software and Service remain the exclusive property of LIZUNA Co., LTD.

Each party agrees to safeguard the other party’s proprietary information using reasonable commercial and technical security standards.

Lizuna processes Transaction Information in accordance with its Privacy Policy, GDPR Article 28 data processor obligations, and the Japanese APPI.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. LIZUNA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

While Beacon uses multi-layered machine learning to maximize detection accuracy, Lizuna does not warrant that the Service will prevent 100% of all fraudulent orders.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIZUNA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

LIZUNA’S AGGREGATE LIABILITY SHALL BE LIMITED TO THE TOTAL FEES PAID BY CLIENT TO LIZUNA IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

Clients may terminate this Agreement at any time by uninstalling the Software from their Shopify administrative console.

This Agreement is governed by the laws of Japan (or New York, USA for US contracts). Disputes shall be submitted to the exclusive jurisdiction of the Tokyo District Court.